Policies and Paperwork

For Support Coordinators

Electronic Visit Verification (EVV) Information

EVV Webinar Training Schedule
Registration is required. The training is the same, so they only have to register for one. Even if you meet an exemption requirement, a Legal Guardian must still attend one of the trainings.

EVV Training Webinar
The PowerPoint reviewed during trainings.

EVV Phone Instructions
This is the EVV phone call process instructions. If the self-directed employee chooses this clock-in/out method, they must contact customer service at awccustomerservice@nj.easterseals.com or 800.471.3086 to get their assignment ID number.

Hhaex Process Guide Mobile App: Caregiver
This is the EVV mobile app process instructions. If the self-directed employee chooses this clock-in/out method they must register within the app and provide their mobile app code back to awccustomerservice@nj.easterseals.com or 800.471.3086

Welcome Letter for Support Coordinators
What to expect from this service and our process for hiring/training/service delivery.
2022 AwC Holiday Schedule
The 2022 holiday schedule outlines the holidays applicable to time and a half pay if worked or day off.
2022 Payroll Schedule
Outlines the pay and submission dates for the new timesheet process
Authorized Units Acknowledgement Form
A form staff and the managing employer must sign agreeing to not go over the authorized units in the plan.
New Timesheet Sample
Sample of the new timesheet.
Timesheet Video Recording
Video reviewing the changes and how to complete and submit the new timesheets. Also gives a description about Medicaid billing requirements under Fee-For-Service.
Timesheet Policies and Procedures
A list of policies and procedures regarding the new timesheet and “case note” process under AwC.
Action Guide for Timesheets
How-to written guide on filling out PACE timesheets and “case notes.” Also includes helpful “do’s and don’ts.”
FMS Monthly PowerPoint Update
Learn the latest about Financial Management Services.”

Support Coordinator Webinar – June 27, 2022


Support Broker Webinar – June 27, 2022