When we welcome you to our program, we provide continuity of care throughout your enrollment process. Our hybrid enrollment model allows for:
- Online or in-person onboarding, depending on you and your family’s needs.
- A dedicated enrollment specialist who is there for you 24/7 via phone or email.
- Online portal, giving you access to online documents and digital tools.
- Specified enrollment days offered throughout several counties.
We want to make this transition as easy as possible, allowing you the opportunity to focus on your next adventure.
Participant’s Bill of Rights: Know your rights before participating in any service.
Credible
The Credible portal is our primary platform, used by ME’s, SDE’s, and Vendors.
Credible is where agency enrollment documents are completed by participants and housed within their charts for ME’s and SDE’s to review. It also holds imperative documents for the ME’s and Vendors to view.
Please remember that all timesheets must be submitted and approved by no later than
Saturday at 10:00 am EST.
This submission must occur weekly. Any timesheets that are submitted after the deadline will be processed by the next pay cycle.
Pace
The PACE system is our new software used by ME’s, SDE’s, and Vendors.
ME’s and SDE’s use PACE for electronic timesheet/documentation submissions. Vendors use this platform for invoice submissions.
Training Schedules
Vendor List
The Vendor List consists of all vendors set up with the Agency with Choice program. You can use this list to find vendor services you are interested in, near your area. These services can be anything from transportation, gym memberships, college classes, and much more.