Who To Contact

  1. 1. All stakeholders may call Customer Service: 1-800-471-3086 (English and Spanish)
  2. 2. All stakeholders may email Customer Service: AwCCustomerService@nj.easterseals.com
  3. 3. Qualified providers of goods and services (not self-hires) may email: AwCPurchasing@nj.easterseals.com
  4. 4. After allowing at least one business day, all stakeholders may escalate unresolved issues to: AwCAdmin@nj.easterseals.com (Option of copying Division Fee For Service Helpdesk: DDD.FeeForService@dhs.nj.gov)
Who to Contact
If you have a question about Contact Name/Title/Email Direct Dial Main # / Ext
Escalated Inquiries and Feedback, Program Development, Service Presentations All Awc Management Team

AwCAdmin@nj.easterseals.com

Asia Tang
Cell: 732-580-7364

Jocelyn Summers
Cell: 732-539-8473

732-257-6662
General Inquiries for SDEs, Consumers, and Support Coordinators, Vendors and External population Financial Management Services

Agency with Choice Customer Service

AwCCustomerService@nj.easterseals.com

1-800-471-3086 732-257-6662
ISP Plan information, Case Notes, Credible Financial Management Services

Agency with Choice Verification Team

AwCVerification@nj.easterseals.com

  732-257-6662 Ext 267
SDE New Hire/Onboarding Financial Management Services

Agency with Choice Onboarding Team

AwCHR@nj.easterseals.com

   
Vendor enrollment / Onboarding document inquiries
only
Financial Management Services

Agency with Choice Purchasing Team

AwCPurchasing@nj.easterseals.com

   
CBIS General Inquiries for Support Coordinators,
Consumers, Direct Support Professionals and External
population
Cyndi Steinlauf and Tonia Norris

Program Coordinators – CBIS

CBISConsumerHelp@nj.easterseals.com

732-812-6130 732-257-6662
Ext 333
EVV related questions or concerns AwCEVVSupport@nj.easterseals.com